Privacy Policy

Effective Date: 8th September 2025

Website & Data Controller:
StormMeister Flood Protection (William M. Snape Manufacturing Services (UK) Ltd), Unit 2, Sellers Street, Preston, Lancashire, PR1 5EU, United Kingdom. Registered No. 07323213, VAT Reg. No. 165 7459 72

1. Introduction

We take your privacy seriously. This policy outlines how we collect, use, store, and protect your personal data when you visit our site or contact us.

2. Data Collected

2.1 Via WordPress

We collect non-identifying data such as IP addresses, browser type, pages visited, and access times. This helps us understand usage patterns and improve the site.

2.2 Contact Form 7 (Inquiries & Quotes)

When using our “Contact Us” form (built with Contact Form 7), we collect:

  • Name

  • Email address

  • Telephone number

  • Message content

  • Any attachments you submit

We only collect this data when explicitly provided by you.

3. Lawful Basis for Processing

We process your data under:

  • Consent — when you voluntarily submit forms or sign up for communications.

  • Contractual necessity — for fulfilling requests such as quotations or consultations.

  • Legitimate interests — for basic site functionality and improvements (e.g. security, analytics).

4. Purpose of Data Processing

  • Responding to your enquiries and providing quotes.

  • Scheduling live or Skype demonstrations.

  • Improving site functionality and user experience.

  • Admin tasks and internal reviews.

5. Data Sharing & Disclosures

We do not share your personal data with third parties, except:

  • Legal necessity — if required by law or for the protection of rights.

  • Service providers — such as hosting services for essential site operations (with strict confidentiality agreements).

6. Data Retention

We retain your inquiry data for the duration necessary to process your request and to fulfil legal or business requirements. Afterward, we either anonymise or securely delete it.

7. Cookies & Tracking Tools

We use cookies for:

  • Essential site functionality (e.g. WordPress session cookies).

  • Analytics (e.g., Google Analytics) to understand visitor flow—strictly aggregated and anonymised.
    You can manage or block cookies via your browser settings.

8. Legal Rights of UK/EU Users

Under UK GDPR (and PECR) you have:

  • Right to access your personal data.

  • Rectification if data is out-of-date or incorrect.

  • Erasure (“right to be forgotten”), subject to legal constraints.

  • Restriction of processing.

  • Data portability in a commonly used format.

  • Objection to certain processing, including direct marketing.
    To exercise any rights, contact us at enquiries@stormmeister.com or via post at the address above.

9. Data Security

We implement appropriate technical and organisational safeguards to protect your data — including SSL/TLS, secure hosting practices, and regular system checks.

10. International Transfers

If any data is transferred outside the UK, we ensure compliance with UK GDPR using standard protection mechanisms such as Standard Contractual Clauses.

11. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect data from minors. If we discover such data, it will be deleted.

12. Updates to This Policy

We may update this policy from time to time. Any changes will be posted here with an updated “Effective Date”.

Contact Information

If you have questions or wish to exercise your data rights, contact us via: